Terms of Service

Last updated: December 12, 2025

1. Introduction

Welcome to Busynest. These Terms of Service ("Terms") govern your access to and use of the Busynest expense tracking application and related services (the "Service"). By creating an account or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

Busynest is an expense tracking application that allows you to:

3. User Accounts and Registration

3.1 Eligibility

You must be at least 18 years old to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement.

3.2 Email Verification

To use features such as email receipt forwarding, you must verify your email address. Only email-verified users can forward receipts to receipts@busynest.org for processing.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

3.4 Trial Period

New accounts receive a 2-month free trial period. During the trial, you have full access to all Service features. After the trial period ends, you must subscribe to continue using the Service.

4. User-Generated Content

4.1 Your Responsibility

You are solely responsible for all content you upload, forward, or submit to the Service, including:

4.2 License Grant

By submitting content to the Service, you grant Busynest a limited, non-exclusive, worldwide license to:

This license exists solely to enable us to provide the Service to you and will terminate when you delete your content or close your account.

4.3 Ownership

You retain all ownership rights to your content. Busynest does not claim ownership of your receipts, expense data, or other content you submit.

5. Email Receipt Forwarding Service

5.1 How It Works

You can forward receipt emails to receipts@busynest.org. Our system will:

5.2 Supported Attachment Formats

We accept the following file types for receipt attachments:

5.3 Size Limits

Each attachment must not exceed 4 MB in size. Attachments that exceed this limit or use unsupported file formats will be rejected, and you will receive a warning notification.

5.4 Email Processing

Emails are processed automatically by our third-party email service provider (Mailgun). We cannot guarantee successful delivery or processing of all forwarded emails. Failed or discarded emails may be logged for troubleshooting purposes.

6. Data Privacy and Security

6.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

6.2 Security Measures

We implement industry-standard security measures to protect your data, including:

6.3 Malicious File Disclaimer

While we take reasonable precautions, we cannot guarantee that all user-uploaded files are free from malware, viruses, or other malicious code. You should exercise caution when downloading or opening attachments, even those you uploaded yourself. Busynest is not liable for any harm caused by malicious files uploaded by users.

7. Acceptable Use Policy

You agree not to:

7.1 Reporting Abuse

If you become aware of any violations of this Acceptable Use Policy, please report them to support@busynest.org.

8. Payment Terms

8.1 Subscription Pricing

After your trial period ends, continued use of the Service requires a paid subscription of £49.99 per year.

8.2 Payment Processing

Payments are processed securely through our third-party payment provider, Stripe. We do not store your full credit card details on our servers. By providing payment information, you agree to Stripe's terms of service and privacy policy.

8.3 Automatic Renewal

Subscriptions automatically renew annually unless you cancel before the renewal date. You will be charged at the then-current subscription rate.

8.4 Refunds

Subscription fees are non-refundable except as required by law or at our sole discretion.

8.5 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period.

9. Data Retention and Deletion

9.1 Data Retention

We retain your expense data, receipts, and attachments for as long as your account is active. Data associated with active expenses and transactions remains accessible to you.

9.2 Account Deletion

You may request deletion of your account by contacting support@busynest.org. Upon account deletion:

9.3 Linked Data

When you delete a posting, associated attachments may remain if they are linked to expenses or transactions. Deleting an expense or transaction will remove all associated attachments unless they are linked elsewhere.

9.4 Payment Records

Payment transaction records may be retained by Stripe for legal and tax compliance purposes for up to 7 years, as required by applicable law.

10. Third-Party Services

Busynest uses the following third-party service providers to operate the Service:

These service providers may have their own terms of service and privacy policies. We select providers that meet our standards for security and data protection, but we are not responsible for their practices.

11. Logging and Monitoring

For security, troubleshooting, and service improvement purposes, we log:

Logs are retained for a limited time and are used solely for operational purposes. We do not sell or share log data with third parties except as required by law.

12. Limitation of Liability

12.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.2 No Liability for Data Loss

We are not liable for any loss of data, including expenses, transactions, receipts, or attachments, resulting from:

You are responsible for maintaining your own backups of important data.

12.3 No Liability for User Content

We are not liable for any harm, damages, or losses caused by:

12.4 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Termination

13.1 Our Right to Terminate

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

13.2 Your Right to Cancel

You may cancel your subscription and close your account at any time. Upon cancellation, you will retain access to the Service until the end of your current billing period, after which your account will be deactivated.

13.3 Effect of Termination

Upon termination or account closure:

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

If you have questions about these Terms or need to report a violation, please contact us:

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Busynest regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

By using Busynest, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.